Delivery process:
Roughly speaking: order before mid-night, and it will be delivered the 2 days after at the earliest (except Sundays and public holidays; or the day after if the delivery day is full).
Roughly speaking: order before mid-night, and it will be delivered the 2 days after at the earliest (except Sundays and public holidays; or the day after if the delivery day is full).
2. The minimum order for dry food is $300, or $30 for shipping (Non-fresh items only, subject to policy by SF Express).
3. Delivery does not include outlying islands (except Tung Chung, Discovery Bay).
4. Delivery from Monday to Saturday, 11 am-8 pm*.
5. The delivery staff will contact you 30 minutes before delivery.
* Since we are just a small team, different from selling frozen meat and supermarkets, we deal with wet goods and our agricultural products are actually purchased by our own farms, our logistics team works from morning to night, delivery time It is inevitable that you need to wait. We apologize for any inconvenience.
IMPORTANT : To provide more reliable service, Health Express will change to arrange delivery dates according to regions and logistics routes.
*The actual delivery time slot is determined according to your delivery area. We cannot provide you a specific time slot arrangement at this moment.
Express Next Day, Sunday and Public Holiday Delivery Surcharge
- Orders require $500 or more, plus a $60 surcharge
- Delivery on Sundays and Public Holidays ($60-$100 surcharge)
Remote area surcharge
- Delivery to remote areas (including Stanley, Tai O, Discovery Bay, Tung Chung, Ma Wan, and some remote areas in the New Territories) , free delivery for orders over $500.
- Remote areas (inside a village and remote places on the road, please contact us for details before ordering): $30
- Outlying Islands: $180
- Other outlying islands: Limited service available, using the ferry service, the order requires $1000 or more, and the shipping fee is $180.
Online Restricted Food Selling Permit
Online Restricted Food Selling Permit License Number: 0363802523
Approved License: Prepackaged Frozen (Chilled) Poultry
Licensed address: Healthy Express, A19, 4th Floor, Luen Hing Factory Building, 109, King Lam Street
