Thank you for using our Healthy Express online store service. If you have any questions, please call us at 9469 7496. For customers who are not familiar with using online store procedures, we are happy to serve you!
If the transfer is not completed within 10 minutes, will the order be cancelled?
The FPS QR Code is valid for 10 minutes. If the customer fails to enter the verification code within the time limit due to personal factors,
And the order will be updated to "beyond payment time" after one hour.
If the customer's online payment fails, we will keep the order for you, PLEASE DO NOT need to place a new order. You can also use other methods (such as online or ATM bank deposit) to pay us:
- HSBC 747152221838 Wing Hing Wai Organic Farm
- Bank of China (Bank Code 012) 66610204286 LI KA HUNG
- FPS Payme / FPS : Phone number 60801265
How to use "computer" to make FPS payment?
If the customer is using a computer for checkout, they can use a bank application that supports "FPS" to complete the payment process.
How to use "mobile phone" to make FPS payment?
If the customer is using a mobile phone to checkout, they need to take a screenshot of the QR code on the checkout page first.
Then use a banking application that supports "FPS", enter the page for scanning the QR code, and press the button on the upper right corner to upload the QR code to complete the payment process.
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🔆 Tips for submitting bank receipt
If you pay offline or pay again after submitting the order, please refer to "Steps to upload the receipt after placing an order" and upload the data receipt on the "Customer upload transfer details" on the order entry page.
For enquiries, please call: 9569 7496 或 WhatsApp 
us.
