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The hometown rice dumplings made by local farmers are now available for pre-order. There are also rice dumpling making classes, welcome to join!

Our store's delivery is now extended to Cheung Chau, Mui Wo and Tai O, Lantau Island. Please support us!

We have the minimum $380 concessionary delivery, applicable to local vegetables, Yunnan vegetables, some fruits, fresh meat and frozen foods, for details, click here

Can we deliver chilled food to you safely?

Frozen food storage and transportation to customers are two different concepts.

Generally speaking, frozen food (especially ice cream), it is not allowed to be transported under the condition of "thawing", so it has the principle of "The ‘Maximum Time Out Of Refrigeration’’ Rule (20 minutes or 60 minutes) as they refer to. The frozen food we deliver is a kind of ultra-low temperature frozen technology, which can keep the fish fresh in a short time. It is allowed to be delivered to the guests in a short time and in good conditions in a freezing or room temperature environment.

For example, the food processing plant of the Fish Marketing Office that we visited, they cleaned, cleaned and frozen fresh fish in a hygienic environment, and vacuumed the products and food packages. Therefore, they allowed food to be kept at room temperature with fresh food bags. -The 5-hour condition is delivered to the customer.



If the frozen food is taken out of the freezer at 10 am in the morning, it will be delivered to your home from 12 pm to 2 pm in the afternoon. If the logistics distribution centre cannot arrange the time in the morning. , The chilled bag will put a 100ml fresh ice cube. Try to deliver it to the home before 5pm that day. Although it is two hours past the original time limit for chilled fish, it has already been thawed when there is a chance to be delivered to the mansion.

As for the chilled fish should be kept at minus eighteen degrees or zero to four degrees, depending on whether it is ready to eat. Since it has already been thawed, if you cannot eat it that night, we recommend that you should not store the ice tray at -18 degrees in the refrigerator, because it will affect the quality even more. If you cannot eat it that day, it is recommended to eat it as soon as possible the next day.

As for whether the food is kept in a "frozen" environment during transportation, it depends on the food.

In the medical field, blood transportation and organ donation are generally kept in an environment of two to eight degrees Celsius. Generally, 4 hours is the best. It does not mean that you cannot use it after 4 hours. So you have to answer whether 4 hours have passed. Well, this is the "best" and "most acceptable" choice.

We suggest that chilled food can still be a delicious pity when cooked. We tried a few times for the Chilled Fish Series of the Fish Marketing Office. It was able to maintain the quality close to that of "fresh fish", so we only recommend it to customers.

Healthy Express - Refrigerated Logistics Services

In addition, customers can consider choosing our refrigerated logistics service, with reasonable and negotiable charges (two-day delivery, 4-10 pm or daytime on the third day) (additional fee of $20 and orders of $500 or more). Food is kept below zero to four degrees or minus 18 degrees, giving customers peace of mind.


Restricted Food Permit (Online Sale of Restricted Food)

Restricted Food Vending Permit No.: 0363802563
Approval: Prepackaged Frozen (chilled) Poultry:0363802563

Reference Materials

Center for Food Safety