Personal Information Collection Statement and Privacy Policy ("Privacy Policy Statement")
Update Date: April 5, 2022
When you use our services, you entrust us with personal data. We understand that this is a huge responsibility, so we do our best to protect your data and make sure it's all up to you!
Healthy Express and its affiliates (collectively, the "Company") respect your privacy and will collect and use data in accordance with this Privacy Policy Statement and the Personal Data (Privacy) Ordinance (the "Ordinance"). and processing your personal data, please read this Privacy Policy Statement carefully and ensure that the content is clear and fully understood.
Personal Data Collection Statement
1. The company may collect personal data from you in more than one way and means when providing "services" to you, and will use and process your personal data in accordance with the purposes described in this privacy policy statement. If the company wishes to use and processing your personal data for other purposes/purposes, the company will provide you with relevant information and obtain your consent before using and processing your personal data. "Services" means the service platforms (including the Company's website healthyexpress.hk (the "Website")), applications (including mobile applications), e-newsletters, membership registration/registered users, personalized services, Post classified advertisements, promote offers and/or other products/services.
2. When you use the service, including logging in to this website to browse the website or providing information to the company through this website, it means that you voluntarily and expressly have read this privacy policy statement and agree that the company can collect according to this privacy policy statement. , use and/or process your personal data.
3. The personal data collected by the company from you may include your name, email address, gender, age, contact number, delivery address, education level, and try not to collect unnecessary personal data.
4. The company will collect other information from you due to online security or service needs, including your area of residence, nickname, login password, relevant login password, etc. In addition, when you use the service, other information collected, received and recorded by this website from your computer and browser or the device you use includes general visitor information, cookies information, Universally Unique Identifier (UUID for short) ), Internet Protocol Address (IP address for short), location information, browsing history, device model and version, and social identity information. For the avoidance of doubt, all data collected by the Company from you in accordance with this Privacy Policy Statement, including the personal data and other data referred to in items 3 and 4 above, are deemed to be personal data.
Purpose of collecting and using personal data
5. The personal data we collect from you will be used for the following purposes (or any of them):
5.1 Provide you with services and perform the services provided by the company to you;
5.2 Process registered member users and manage your member/registered account;
5.3 Identify and verify your identity to determine your entitlement to the Services;
5.4 Follow up and deal with service-related matters, such as contact, inquiries and complaints;
5.5 use telephone, WhatsApp and email to promote promotions and provide you with new information and news (including informing you about our products/services);
5.6 To conduct questionnaires, data analysis or research to help the company understand the needs of you and other users, enhance or improve service quality, develop business and design appropriate services;
5.7 to investigate complaints or claims;
5.8 To register and manage the activities organized or promoted by the company or by the company and a third party;
5.9 To prevent and detect crime and to make disclosure and assistance as required by regulatory bodies or legislation (such as court orders) or to comply with any laws, legislation, regulations or courts existing within or outside Hong Kong, now and in the future, within the Hong Kong Special Administrative Region (“Hong Kong”) order to perform the duties of the company;
5.10 Collect and count all information of visitors through Cookies in order to manage and improve services; and
6. When the company asks you to provide personal information, you have the right to decide whether to provide it or not to provide it. However, if you fail to provide the required information or the information provided is insufficient or incorrect, the company may not be able to provide you with the service, and you may not be able to enjoy the service.
Disclosure/Transfer of Personal Data
7. The company will not sell your personal data to anyone.
8. The company will disclose or transfer your personal data to a third party in the following circumstances (whether within or outside Hong Kong, that is, the relevant personal data may be transferred within Hong Kong to other regions/countries outside Hong Kong):
8.1 Promotion of our products and services
Promotional activities (“Events”) organized by the Company may require the use of a service platform of a third party (“Service Provider”), and the Company will upload your personal data to the provider’s cloud system. Also, at many events, the Company may ask you if you would like to receive commercial promotional materials. If you give your express consent voluntarily, the company will send you emails, text messages or WhatsApp messages from time to time.
8.2 Third Party Service Providers
The Company may transfer your personal data to such third-party service providers or consultants (including their employees, directors, etc.) who provide the Company with logistics, online store operations, legal, accounting, financial or other services in connection with the operation of the Company's business. and staff) and to third-party data processors or their agents, including traffic and statistics service providers, content delivery network providers, logistics service providers, when technically necessary or for the provision of services.
8.3 Business Partners and Sponsors
Promotional activities, (“Events”) organized by the Company may be co-organized with or sponsored by third parties (“Business Partners”), and the Company may disclose your personal data to Business Partners, but it will be collected at the time of collection or explicitly inform you before disclosure, please refer to the terms or conditions of the relevant event. If you do not consent to the Company's disclosure or transfer of your personal data to business partners, you should opt out of those activities.
Access, correct or delete personal data
You have the right to access, request correction or deletion of your personal data held by the company. Requests can be made to us via WhatsApp or email, please email to: info@healthyexpress.hk. However, you also have the right to lodge a complaint with the relevant supervisory authority or consult your lawyer.
direct promotion
The company may intend to use your personal data for direct marketing, but the company will not use your personal data for direct marketing if you object.
If you do not want your personal data to be used by our company for direct marketing, you can make a written request by email to info@healthyexpress.hk.
security guard
The company will keep your personal data confidential and will delete personal data that is no longer required for its original purpose.
Your registered member account is password protected, and you are solely responsible for the confidentiality of your login password and/or any registered account information. The company will not ask for your login password by phone or email without your consent, and you should not disclose your login password to anyone. In addition, the company reminds you that you should log out of the registered account and close the browser window after using the service to prevent others from reading your personal information.
Privacy Policy
The company promises to abide by the provisions of the Ordinance, and make every effort to ensure the security and confidentiality of your personal information.
However, if you are under the age of 18 (or if you are an EU national under the age of 16) (or are incapacitated), you should not provide the Company with any personal data unless your parent or guardian has been obtained Agree, and because our company collects visitor information through cookies, you can change the settings to choose "not accepting" cookies, but it may affect the normal operation of some parts of this website.
If you have any questions/questions about this Privacy Policy Statement, please contact the Company by email to info@healthyexpress.hk.
