Earlier, due to the nervousness of the epidemic, our online store orders exceeded our capacity, resulting in some of our orders not being delivered on time or delayed, which affected our customers' expectations. We have made deep improvements, and now we have added Zebra as one of our logistics partners, and the order delivery time has been increased from 9:00 pm to 8:00 pm every night (generally, it can be reached when the order is not busy). before 6:00 pm).
Zeek is a smart logistics platform that provides point-to-point/multipoint distribution services.
In addition, since our current delivery service needs to handle chilled and fresh meat, the Zebra home delivery service can better meet the expectations of customers, and the delivery staff driver can deliver it to the house within two to four hours. In addition, we can provide customers with the current location of the logistics driver, making it easier for customers to grasp the actual delivery situation (for example, whether the driver is on the way to a congested tunnel, or is still in another remote delivery point, unable to deliver on time) to your home, or will be close to your shipping address).
At the same time, we have added a designated time delivery service (a $50 service fee will be charged due to logistics costs and increased manpower pressure), hoping to meet the needs of our guests.
If you have any comments, you are welcome to put them forward. You can share them with us directly via WhatsApp (9469 7496) or email (likahung@healthyexpress.hk), and we will listen and respond one by one!
Healthy Express
April 5, 2022
