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How Elders Place Orders and Pay with Elderly Octopus Cards

We want to simplify elderly's online shopping experience! No registration, no email address, and no online payment! 👍🏻 💯 🧡

According to the government statistics "Hong Kong Population Projection 2020-2069", the population of Hong Kong in 2023 will be about 7.5 million, and the elderly population aged 65 and over will account for 21% of the overall population. There is a person over 65 years old; your health keeps pace with the times, we have simplified our login procedures, online shopping ordering, delivery and payment procedures, for you and your family, including the elderly at home, can be easier Stay at home, buy our high-quality ingredients, organic vegetables, fresh chicken and pork, and local high-quality fish. We have much lowered our delivery minimum charge to $380 and created this ordering program, hoping to make you feel our considerate service and make it easier for the elderly to use mobile phones and enjoy online shopping fun of. 😀

Step 1

Visit $380 Concessionary Delivery Page
After select products, click on "Add to Cart"

Step 2

After shopping, click on the shopping cart and click on "Checkout"

Step 3 Delivery Option & Payment Option

Select the Delivery Option "❄️ $380 Concessionary Delivery"

Select the Payment Option "🐙 Pay on Delivery"
*Only for the elderly

Then click "Proceed to Checkout"

Step 4 Customer Delivery Information

Customer name: Fill in the name [for example, John Barney]

Phone number: fill in the mobile phone number

Fill in other information: Answer how you know us and what you want us to do for you [for example: Friend referral / Convenience and price]

Check: ✅ The recipient's information is the same as the customer's information

Fill in the shipping address

Select Hong Kong/Kowloon/New Territories, District [e.g. Central and Western District], District [e.g. Sai Ying Pun]

Fill in the detailed address

Select a Arrival Date

Choose Arrival Time Slot (Reference Time purpose, not fixing a designated Time)

Click out

✅ I agree to the website terms and privacy policy

✅ I accept to receive our latest news from Healthy Express and latest promotional information

Step 5 Order Confirmation

Complete the selection of Arrival Date and Arrival time slot

Click "Place Order".

Finally, you will see the order confirmation message "Your order has been submitted"!

❎ If the payment is unsuccessful, please DO NOT SUBMIT THE ORDER AGAIN (repeated orders will affect our inventory and your store credit balance), if the payment is not successful, we still take your order. Please use *AliPay / FPS / PayMe* make the payment and notify us via the REMARK in your order.

Our FPS Mobile Number Is 60801265. You can send the payment receipt via the Remark in the order.

🔆 Remark: Customers can cancel orders. But we has subsidised 1.5% transaction fee for you. In any case for a refund, we will recommend our customers to use the💰Store Credits to take refund, your next purchase can use them automatically, there is no expiry date. The reason for canceling the order can be written in the order details, or you can use WhatsApp 94697496 / 35651770 to contact us.