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Terms and Conditions

We are grateful for your support. When customers use our company's website, it means that you have agreed to abide by the terms and conditions on this platform. These terms and conditions will be supervised by the laws of Hong Kong and are legally binding. These terms and conditions include the details of our services for reference. If there is any discrepancy between the Chinese and English content in the website, the Chinese version shall prevail.

(1) Service scope

1. This platform provides customers with a series of different organic ingredients. The website will update and release different products and promotional activities. Customers can place orders directly on this platform, or call to inquire and place orders. 

2. Apart from payment and shipping terms, this platform will not act as an agent for customers at any other level. At the same time, it has no right to be responsible for the product inventory, quality, food safety, legality, suitability, or whether the product content meets the description. 

3. To cater for people of different nationalities, this platform will provide translated versions of all information. However, we cannot guarantee whether the translated content is correct, and guests must review and verify the translated content to verify its accuracy. 

4. The company will not provide after-sales or maintenance services for any goods.

5. The company reserves the right to refuse to provide services. 

(2) User registration 

1. To purchase products on this website, you must first register an account. The account needs to be registered with a mobile number (or email), and guests also need to set a password for the account. 

2. Customers should keep their passwords confidential and are responsible for managing their account information. 

3. Customers must be responsible for transactions or actions conducted on this platform. 

(3) Refund policy

1. The customer should check the product immediately after receiving the product, and notify us immediately if there is a problem, and at the same time need to provide pictures as evidence, we will arrange a refund for the customers.

(4) Terms of use 

1. All products on this platform are for sale and are not for commercial resale. We have the right to refuse to sell products.